MyTshirtUser Guide & FAQ
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Instructions and frequently asked questions

MyTshirt User Guide & FAQ

Use this guide to install and configure the widget, understand each setting, manage products, and troubleshoot common issues.

Before you begin: MyTshirt is an embedded app for Wix websites and is not a standalone store. Shoppers complete purchases on Zazzle, which handles payment, production, shipping, returns, and order support.
01

Quick start

1

Install on Wix

Add MyTshirt from the Wix App Market to the Wix site you want to edit. The widget is attached to that site; it cannot run as an independent website.

2

Open Settings

In the Wix Editor, select the MyTshirt widget and open its Settings panel. Only a verified site owner can read or change configuration.

3

Complete onboarding

Choose a display mode, configure its products, select the display count, and finish setup. A new widget opens onboarding; an existing configured widget opens the full settings panel.

4

Preview and publish

Review the widget on desktop and mobile in Wix. MyTshirt settings auto-save, but Wix page changes still follow Wix's normal Save and Publish workflow.

How saving works: MyTshirt saves each changed setting automatically and refreshes the widget after the save succeeds. Look for “Changes saved.” Do not close the panel while it shows an error or while a media picker is still opening.
02

Choose the right display mode

The modes use the same widget layout but get their products from different sources. You can switch modes later; saved settings for each mode are retained.

Recommended for most users

Selected Products Mode

Choose from MyTshirt's curated merchandise catalog, place your own logo or artwork on generated product mockups, and add optional printed text.

  • You select and reorder individual product slots.
  • Logo, artwork, text, and photo-background controls apply.
  • Purchase links create the configured product on Zazzle.
For existing Zazzle sellers

Full Zazzle Store Mode

Populate the widget from a Zazzle store feed. The feed supplies each product's existing image, name, artwork, and purchase link.

  • Sort by Most Popular or Newest First.
  • Logo and printed-text tools do not modify feed products.
  • Free uses the featured feed; Pro can connect a custom store name.
What is a store feed?A structured list of products published by a Zazzle store. MyTshirt reads it to build cards. If the feed is temporarily unavailable, the widget shows an unavailable state instead of displaying unrelated curated products.
03

Add artwork and printed text

These controls are used in Selected Products Mode. Choose Upload Logo, Art or Photo to open Wix Media Manager, then select the image you want placed on the merchandise mockups.

Artwork tips

  • Use a high-resolution image; transparent PNG is usually the most flexible for logos.
  • Leave transparent space around the design only when you want that spacing on the product.
  • Use only artwork, trademarks, photos, and text you have permission to reproduce.
  • The preview is a digital mockup. Final placement and color can vary by product.

Printed text

  • Enter up to 30 characters for a name, slogan, or short message.
  • The text can appear with artwork or act as the main imprint.
  • Leaving it intentionally empty removes the printed text.
  • The saved text is included when MyTshirt builds a compatible Zazzle purchase link.
What is a mockup?A generated preview showing how artwork may look on a product. It is not inventory and it is not a photograph of an item already printed for you.
04

Choose products and layout

Selected Products Mode

  1. Choose how many cards to display.
  2. Select Change Product on a slot to open the curated catalog.
  3. Choose a replacement product.
  4. Drag and drop cards to change their order.

Zazzle Store Mode

  1. Pro users enter the store name from their Zazzle store URL.
  2. Choose Most Popular or Newest First.
  3. Select how many feed products to display.
  4. Confirm the feed is available in the widget preview.
Product limits: Free widgets can display 1–6 products. Pro widgets can display up to 60. The product count controls visible cards; it does not create inventory or purchase products.
05

Match the widget to your website

Product Button TextThe call-to-action shown on every card, such as “Buy Now!”
Product Button ColorThe button background. Choose a color with enough contrast against the button label.
Product Photo BackgroundRendered inside supported Zazzle product images. It does not color the surrounding card component.
Card Text ColorControls product titles and prices. Check readability against the details overlay.
Card BorderOne border around the complete product card. Width 0 removes it; higher values make it stronger.
Product Details OverlayA solid color block directly behind the title, price, and button. Opacity changes that block only; it does not fade into the photo above.
Rounded Corners · ProAdds rounded card corners for a softer visual style.
Fade Overlay on Hover · ProFades the details area and its content on pointer hover. Mobile devices may not have hover.
White-Label Branding · ProAutomatically removes the MyTshirt badge while the recognized Pro subscription is active.

Readability tip: If text blends into the product, increase details-overlay opacity or choose a more contrasting text color. The neutral default is a white overlay at 85% with dark text.

06

Sales, checkout, fulfillment, and earnings

WixHosts your website and editor, authenticates the site owner, and processes the MyTshirt Pro app subscription.
MyTshirtBuilds and displays the widget, saves its configuration, generates compatible mockups and links, and records aggregate widget views/clicks.
ZazzleControls product pricing and availability and handles shopper checkout, payment, tax, manufacturing, printing, shipping, returns, and order support.

What happens after a visitor clicks Buy?

  1. The visitor leaves the Wix widget and opens a regional Zazzle product or creation page.
  2. Zazzle shows the current product options, live price, promotions, availability, tax, and shipping information.
  3. The visitor completes payment with Zazzle—not with MyTshirt or your Wix widget.
  4. Zazzle produces and ships the item and handles order questions or returns.

Ambassador ID and referral earnings

Pro users can add a valid 18-digit Zazzle Ambassador ID. Qualifying Cross-Promotion purchases may earn the referral percentage shown in the app, subject to Zazzle's current program rules. Zazzle decides attribution, eligibility, earnings, payout thresholds, and taxes. If the field is blank, the app's default Ambassador ID is used. You can find the ID in your Zazzle Ambassador account.

Store earnings are different: If Full Zazzle Store Mode displays your own store, product royalties and store earnings are governed by that Zazzle store's settings. An Ambassador referral is a separate program and is never guaranteed merely because a product came from your store.

Regional storefront, sales pop-up, and analytics

  • Language & Currency Storefront chooses the regional Zazzle destination used by purchase links. It helps localize the buying experience but does not lock exchange rates, shipping availability, tax, or the final checkout total.
  • Sales Pop-Up · Pro shows a floating product-deals prompt to site visitors. Use Preview Pop-Up before enabling it.
  • Analytics · Pro shows aggregate widget views and product clicks. These are engagement counters—not confirmed Zazzle orders, revenue, unique visitors, or commission statements.
Important: A displayed product, click, or order does not guarantee a commission. Promotions, prices, shipping times, product availability, and Ambassador terms can change on Zazzle.
07

Free and Pro

CapabilityFreePro
Visible productsUp to 6Up to 60
Selected Products ModeIncludedIncluded
Zazzle Store ModeFeatured feedCustom store name
MyTshirt badgeDisplayedRemoved
Ambassador IDApp defaultYour ID
Rounded corners / hover fadeLockedIncluded
Sales pop-up and analyticsLockedIncluded

Clicking a locked Pro feature opens Wix Billing. Wix displays the current monthly or yearly price and manages the subscription, invoice, renewal, cancellation, and applicable trial.

08

Terms explained

Print on demand
An item is manufactured only after a shopper orders it. You do not pre-buy or store inventory.
Widget
The MyTshirt product component embedded on a Wix page.
Mockup
A digital preview of artwork on a product, not a finished item already in stock.
Zazzle store name
The short name in a Zazzle store URL. It is not your Wix site name or your email address.
Store feed
The live list of product data supplied by a Zazzle store.
Ambassador ID
An 18-digit identifier issued by Zazzle for tracking potentially qualifying referrals.
Regional storefront
The Zazzle country/language destination used for localized currency and purchasing.
Overlay
The solid background directly behind product details so text and buttons remain readable.
White label
Showing the widget without the MyTshirt badge; this is a Pro entitlement.
Autosave
Each settings change is sent automatically; there is no separate MyTshirt Save button.
Product royalty
Earnings configured for products sold through your Zazzle store. Zazzle manages the amount, rules, and payout.
Widget analytics
Aggregate views and clicks inside MyTshirt. They are not order or revenue records.
09

Troubleshooting

The widget shows the wrong logo or text

Confirm you are editing the intended widget component and are in Selected Products Mode. Re-select the image in Wix Media Manager, verify the printed-text field, wait for “Changes saved,” and then preview the Wix page again.

The logo upload button keeps loading

The button stays busy while Wix Media Manager opens. If the picker never appears, close and reopen the app settings panel and try again. Browser privacy or extension settings can also interfere with Wix dialogs.

A color changed the wrong area

Product Photo Background changes the background rendered inside supported product images. Product Details Overlay changes only the solid area behind title, price, and button. Card Border surrounds the full product card.

My Zazzle products are unavailable

Check the Zazzle store name and confirm the public store/feed is available. MyTshirt intentionally does not replace a failed store feed with unrelated curated products. You can temporarily switch to Selected Products Mode.

I cannot edit a locked feature

The feature requires Pro. Clicking its locked card should open Wix Billing. If you already subscribed, reopen the editor so Wix can provide the current plan entitlement to the app.

My changes are not visible on the live website

First confirm MyTshirt showed “Changes saved.” Then use Wix Preview. If the editor looks correct but the public website does not, save and publish the Wix site—the MyTshirt autosave and Wix site publishing are separate actions.

A shopper needs order help

Use the Zazzle order confirmation and Zazzle support because Zazzle owns checkout, production, delivery, and returns. MyTshirt does not have the shopper's card or shipping details.

10

Privacy, ownership, and safe use

You keep ownership

You retain your rights in uploaded logos, artwork, photos, and slogans. You grant only the limited rights needed to store, render, display, and fulfill the configured merchandise.

You must have permission

Do not use copyrighted art, trademarks, personal images, or other protected material unless you own it or have authorization to reproduce it.

MyTshirt stores widget configuration, branding assets or references, Wix installation identifiers, and aggregate views/clicks needed to operate the app. MyTshirt does not collect shopper payment-card, billing-address, or shipping-address information; checkout happens on Zazzle.

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